Security Insanity
2nd October 2007 by Simon
We moved to Ventnor over two years ago and we’re still getting junk mail to our old address in London. We’ve tried many time to cancel it, but it still keeps coming.
Taking pity on the people who live in our place now, I decided to do another call around to attempt to finally stem the flow.
One of the companies was Halifax.
I called, expecting to give the number of the address label, but they wanted my full name and old address. Reasonable enough I thought … but then went on to ask if they could “put me through security.”
No, I don’t want to change any account details, I just want to stop this mail arriving. Why do I need to go through security?
“We don’t know who you are. You could be someone else changing the details,” came the reply.
In disbelief, I pointed out that this was for cancelling junk mail!
That old faithful, “It’s company policy,” came the reply.
The UK is (in)security mad
The UK is obsessed with security - and falsely hiding behind the need for security.
Another example being that information can’t be revealed “because of the Data Protection Act.” When you point out that the Act doesn’t cover the tidbit of information your asking for, the automaton at the end of the phone just trots out the normal phrases that they’ve been programmed with.
That’s not the society I want to live in.
- Possibly related posts -
- Modern day insanity #1
- A god of vengance?
- Train spotters are potential terrorists in the UK
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we need that comedy sketch that kills this like no other thing so where are those comedians are we missing something?